Terms & Privacy Policy

This privacy statement discloses the privacy policy for www.supremelygourmet.co.nz.

At Supremely Gourmet we want to demonstrate our commitment to your privacy. We believe that promoting and strictly adhering to fair information practices builds customers’ trust and confidence in the Internet and helps to secure our online future.

This privacy policy discloses the following information:

• What personally identifiable information of yours is collected from you through the website
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of the information
• The kind of security procedures that are in place to protect the loss, misuse or alteration of collected information
• How you can correct any inaccuracies in the information

Your confidence that we abide by our privacy policy is very important to us. If you feel that Supremely Gourmet is not abiding by its posted privacy policy, please contact us by sending an email to adrian@supremelygourmet.co.nz.

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Information Collection and Use

Supremely Gourmet is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Supremely Gourmet collects information from our customers at several different points on our website.

Ordering

We request information from the customer on our order form. Here a customer must provide contact information and a shipping address. This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

Cookies

A cookie is a piece of data stored on the computer user’s hard drive containing information about the user.

Cookies must be enabled on this site or our shopping cart will not remember what has been added to it.

Sharing

Supremely Gourmet uses a courier company to deliver orders. Our courier company does not retain, share, store or use personally identifiable information for any secondary purposes.

Surveys & Contests

From time to time our site requests information from customers via surveys or contests. Participation in these surveys or contests is completely voluntary and the customer therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postcode, age group).

Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Contact or survey information may also used for marketing purposes, but only if you give your express permission to do so via a checkbox on the survey or contest application form.

Security

On our website we take every precaution to protect our customers’ information. When our order form asks you to enter sensitive information, that information is encrypted and protected with SSL encryption software.

While on a secure page, such as our checkout, the lock icon on the status bar at the bottom of your browser displays as locked.

Correcting Personal Information

If your personally identifiable information changes (such as your address), or if you wish to be removed from our database, you can correct, update or remove your personal data from our database by sending an email to adrian@supremelygourmet.co.nz.

Opt-out Provision

Existing customers may occasionally receive information on products, services, special deals, or a newsletter. Out of respect for the privacy of our customers we present the option to not receive these types of communications.

Our customers are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to filling their order at the point where we ask for the information. Our order form has an ‘opt-out’ mechanism so customers who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.

Customers who no longer wish to receive newsletters or promotional materials from us or our partners may opt-out of receiving these communications by sending an email to adrian@supremelygourmet.co.nz.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our customers are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will ask our customers’ permission by way of an email. Otherwise, we will use information only in accordance with the privacy policy under which the information was collected.